Privacy Policy
1. Introduction
Welcome to anoqi.health ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
The data controller responsible for your personal data is anoqi SAS.
2. Data We Collect
We may collect and process the following types of personal data about you:
Identity Data: First name, last name, date of birth. Contact Data: Email address, delivery address, phone number. Health Data: Biomarker results and personalized report data (only if you purchase and use our testing kits, subject to explicit medical consent). Technical Data: IP address, browser type and version, time zone setting and location, operating system. Usage Data: Information about how you use our website and services.
3. How We Use Your Data
We will only use your personal data when the law allows us to. Most commonly, we use your personal data in the following circumstances:
To process and deliver your order, including managing payments. To provide you with your personalized health report and treatment recommendations (requires explicit health data consent). To manage our relationship with you, including notifying you about changes to our terms or privacy policy. To administer and protect our business and this website. To use data analytics to improve our website, products/services, marketing, and user experiences.
4. Data Sharing
We do not sell your personal data. We may share your personal data with the following parties for the purposes set out above:
Certified partner laboratories (data is pseudonymized/anonymized where possible). Service providers acting as processors who provide IT and system administration services. Professional advisers including lawyers, bankers, auditors, and insurers.
5. Data Retention
We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting, or reporting requirements.
6. Your Rights (GDPR)
Under the General Data Protection Regulation (GDPR), you have rights under data protection laws in relation to your personal data, including the right to:
Request access to your personal data. Request correction of your personal data. Request erasure of your personal data (Right to be forgotten). Object to processing of your personal data. Request restriction of processing your personal data. Request transfer of your personal data (Data portability). Right to withdraw consent.
7. Cookies
We use cookies and similar tracking technologies to track the activity on our service and hold certain information.
Essential Cookies: Required to operate the website. Analytics Cookies: Help us understand how visitors interact with our website. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.
8. Contact Us
If you have any questions about this Privacy Policy or our privacy practices, please contact us at:
Email: contact@anoqi.health
Company: anoqi SAS